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Patient Advocacy

Our goal is that you have an excellent experience during your stay at this HH Health System location. If you have a concern, we recommend you first attempt to resolve it with the department where the problem occurred. If you don’t resolve the issue with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor.

If your needs remain unmet, contact hospital Administration at 256-997-2145 (or extension 2145 if calling inside the hospital). After 6 p.m., and on weekends and holidays, please dial 0 and ask the operator to connect you to the House Supervisor. You may also submit a formal written complaint to:

DeKalb Regional Medical Center
Administration Office
200 Medical Center Dr.
Fort Payne, AL 35968